HammerHammer - Internationale Spedition, Transport und Logistik


Case study: Optimisation of logistics measures by logistics process management and controlling

Hammer is offering its customers logistics performance comprising extensive material flow and process-related services in the area of material storage. This includes administrative (control station) and operative activities within the scope of inventory management (warehouse) as well as process analysis.

The task
A Hammer-customer is working in a high potential innovation-driven market segment. In order to meet this challenge, process improvement is required on all levels of logistics services. Aim of process optimisation is not only reduction of costs, but in particular the future capability of specifically influencing products and processes. Also the different customer requirements in the production process play an important role for the customer. Therefore, series production within the production process is to be designed according to the individual requirements of the customer. Last, but not least, the unique market position of the customer is to be reflected in high-quality products and services across the entire process chain.

The solution
Hammer wants to support, improve and control the value-added process with efficient process chain management so that the company meets the current and future market requirements. The existing production planning systems (SAP) are to be correspondingly aligned. In order to efficiently master the tasks of process optimisation, Hammer fulfils the part of a system integrator.

‘The most important functions are:

  • Comprehensive project management
  • Representation of the complex production and planning process
  • Control of the SAP-system environment with defined interfaces and data models
  • Evaluation and presentation of work results
  • Implementation of work results

Moreover, Hammer in parallel works out a process optimisation within the scope of quality management. As a result the processes are to become clearly more transparent and leaner. Aim is the preparation of ISO-certification.

What is the benefit?

In addition to successful certification the selective description and determination of processes secures product innovation and with that future competitiveness of the company.

Further objectives:

  • shorter delivery times or reduced lead times (time to customer)
  • high delivery reliability
  • shorter development and planning times
  • shorter reaction times (quicker decision making, data integration along the entire supply chain, promotion of inter-divisional cooperation)
  • flexibility in production (reaction on customer wishes, production on demand)
  • maximum range of variants of the asset portfolio
  • minimisation of operating costs
  • higher process reliability due to process transparency (higher qualification level of staff members)